Medontic Call-out charge on dental repairs

Medontic appreciates the need to be clear on the conditions of when we charge a Call-out charge on service calls.

We will charge a call out charge on all new service calls. However, we will not charge on follow-up calls that require the engineer to fit a spare part to conclude the repair.

The reason behind why we charge a call-out charge in the first place is to recover costs for:

1. Our One hour travel charge commitment as a maximum charge for each visit.

2. Additional cost incurred in job orders that do not require spare parts replacement. Date Posted: 27/02/2009
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